Zendesk
Zendesk
Follow these steps to connect Zendesk to your CData Connect Cloud account:
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Open the Connections page of the CData Connect Cloud dashboard.
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Click + Add Connection in the upper-right corner.
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Type Zendesk into the search field, then click the data source name.
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On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
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Enter your your Zendesk Support URL.
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Select the Authentication method, then proceed to the relevant section and follow those instructions.
Basic
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In the User field, enter the Zendesk username for authentication.
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In the Zendesk Support admin interface, navigate to Admin > Channels > API. Then follow the instructions for your chosen authentication method:
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For password authentication, enable password access on the Zendesk Support API page.
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For API token authentication, create the API token on the Zendesk Support API page.
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Enter either your Password OR your Api Token.
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At the top of the CData Connect Cloud Add Zendesk Connection page, click Save & Test.
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If the connection test succeeds, a message indicates that your connection has been created.
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If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Then, try again.
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OAuth
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Click Sign in to connect securely through OAuth. This action opens the Zendesk sign-in page in a new tab.
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Log into your Zendesk account and provide the requested permissions (if applicable).
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At the top of the CData Connect Cloud Add Zendesk Connection page, click Save & Test.
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If the connection test succeeds, a message indicates that your connection has been created.
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If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Then, try again.
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More Information
For more information about interactions between CData Connect Cloud and Zendesk, see this information page.