Setup Guide

Follow these steps to connect Jira Service Desk to your CData Connect account:

1. Open the Connections page of the CData Connect dashboard.

2. Click + Add Connection in the upper-right corner.

3. Type Jira Service Desk into the search field, then click the data source name.

4. On the Basic Settings tab of the new connection, enter a connection name or keep the default name.

5. In the Authentication section, enter the URL to your Jira Service Desk endpoint (for example, https://[YourCompany].atlassian.net).

6. In the OAuth section, enter your OAuth client secret and OAuth client Id.

7. Click Sign in to connect securely through OAuth. This action opens the Jira Service Desk sign-in page in a new tab.

8. Log into your Jira Service Desk account and provide the requested permissions (if applicable).

9. At the top of the CData Connect Add Jira Service Desk Connection page, click Save & Test.

   • If the connection test succeeds, a message indicates that your connection has been created.

   • If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Then, try again.

More Information

For more information about interactions between CData Connect and Jira Service Desk, see this information page.